Every now and then we hear heart-wrenching stories of cybersecurity attacks bringing the world to a grinding halt. The sage of cybercrime did not start in the recent past. It has been around since the first day the Internet became mainstream.
In fact, theoretically speaking, the very first hacking instance took place in 1878! A bunch of bright-minded teenagers rigged the telephone switchboards of telephone systems that would either disconnect or misdirect the calls. Needless to say, it was quite a nuisance. Just like today’s wrong redirects to irrelevant web pages or unsolicited pop-ups or downloads and the sorts.
With time, hacking has evolved. Much to the dismay of cybersecurity specialist, it has grown at a pace that is faster than the development of cybersecurity systems.
Despite the convenience and on-demand services that the Internet offers, there is an air of gloom that hangs around the world. That gloom is the result of cybersecurity crimes and its steadily rising volumes.
The sad part is that the biggest risk is faced by small and medium scale businesses. They have a minuscule budget to set up a strong security infrastructure that will thwart cybersecurity attacks.
If you are one among those small and medium scale business owners or a large corporation that might be in the radar of hackers, you need to ask yourself a few questions. Questions that will help you evaluate your cybersecurity quotient.
I have prepared a list of 10 questions that will help you rate your cybersecurity quotient. If you are anywhere below 6, be informed that it is high time you rethink your cybersecurity strategy.
- 1 Let’s get started.
- 1.1 Do I store my customer data?
- 1.2 Does the checkout process make my customers feel safe?
- 1.3 Do I need to store credit card information?
- 1.4 Have I ensured physical and digital security for my data centers?
- 1.5 Is my cloud properly secured?
- 1.6 Do I have a security plan in place?
- 1.7 Am I ensuring adherence with GDPR?
- 1.8 Do I have a strong website maintenance process in place?
- 1.9 Have I ensured my customers change their passwords periodically?
Let’s get started.
Do I store my customer data?
You need customer data like name, location, age and other demographics in addition to the profile credentials they have created on your website. Do you store them properly? Ideally, if you have any data, which, in the hands of a third-party can prove to be a breach of privacy, you need to secure it right away. Take special care to put it in offline servers. If not, put them on highly encrypted servers which cannot be infiltrated easily.
Does the checkout process make my customers feel safe?
Truth be told, most of the cart abandonment happens at the checkout page, the page where your customers are requested to make the payment to complete the transaction. If your checkout process creates even a shadow of doubt in the user’s mind, then it can affect your business in a negative way. It is the responsibility of the business to ensure that the checkout page, as well as other critical pages of the website, is protected with an SSL certificate. So, bear in mind to Install Cheap SSL certificate that will make your customers feel at peace.
Do I need to store credit card information?
Online businesses need customer credit card information to simplify the checkout process. Nobody likes remembering long 14 to 16 digit credit card numbers. But, that should not be a reason for you to compromise on security measures. Make sure your customers’ credit card information is either encrypted or stored offline.
Have I ensured physical and digital security for my data centers?
There are two ways of ensuring data security. One is physical security, that is keeping the devices in which data is stored safely from harm’s way. Two is ensuring that the files themselves are password protected or have some kind of safety mechanism that will prevent its misuse. If neither are there, set it up in the first place.
Is my cloud properly secured?
The cloud is where everything takes place now. Countless virtual computers connected across the world with the Internet as its backbone. If you are a sensible businessman, chances are that you will use the cloud to host your server as well as every possible service. But, is it secure?
Just because the cloud is virtual does not mean it is immune to cybersecurity attacks. In fact, it is even more vulnerable to attacks than on-prem systems.
Also Read: Steps to improve your online Security
Do I have a security plan in place?
What if your website is hacked? Do you have a security plan in place? The recent GDPR requires every data collecting agency to have a system in place to take stock of what has gone wrong and to alert stakeholders. Having a handy list of authorities to be alerted as well as stakeholders who need to be in the know is essential.
Am I ensuring adherence with GDPR?
Just like having a security plan in place, the GDPR also puts several measures in place to ensure customer data safety. Chief among them is the need to ensure proper data protection for customer data, documenting the reason why it is recorded and the purpose for which it is used.
Do I have a strong website maintenance process in place?
As a digital business, the website is the most important funnel through which your business wins deals. It is essential that you take proper measures to keep the funnel working fine and in the safe condition. Ensure that admin credentials and other user credentials are safeguarded to prevent security mishaps.
Have I ensured my customers change their passwords periodically?
Sometimes the weakest link in any cybersecurity scheme is the customers themselves. They follow unhealthy practices that lead to security outage. One such unhealthy practice is the use of poor password hygiene. Users must be instructed by some process to change their passwords periodically, at least once every quarter.
If you have answered in the affirmative for at least six out of the nine questions above, you are in a safe zone. Otherwise, it is time to put some time mending your security flaws so that your website remains truly secure.
It is easier to spend time fixing these issues than suffer downtimes caused due to a security issue. And, do not hesitate to spend some dollars, if needed, to make your website hack-proof.